My experience at Cafe Kiss was mixed. The decor and atmosphere of the cafe is overall lovely. With comfy seats, sofas a selection of books and game boards make the place fell homely and warm.
The location of the cafe is slightly off base for the clientele they are aiming for.
When me and a friend arrived for lunch, we were the only customers in the premises, and were disappointed by the customer service we received. The hot drinks were well made and beautifully presented.
For lunch we ordered the home made lentil burgers, at 7. 50 for one I had high expectations of what we were going to receive. The other options on the menu were varied with a lot of gluten free, vegetation and home made options which i found refreshing.
Although we were the only customers there we waited 45 minutes for our food. When the food arrived the food was thrown on our table, with no cutlery, not even an "enjoy your meal", For the money we had paid I found this unacceptable. The food looked like slop on a plate, with a sainsbury's basic burger bun, with a side salad that consisted of one piece of lettuce and a slice of tomato.
Me and my friend were so disappointed and slightly angered at the service and quality of food that we asked for a full refund and left swiftly.
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