Plymouth's newest 24 hour restaurant / Bar, has come with high expectations but has unfortunately not lived up to it's name.
Fanta and a Berry blast smoothie.
The only nice part of our meal.
The veggie breakfast, the sausage were still frozen in the middle, and the egg was blackened at the edges- the grill had not been cleaned in a while.
The staff have no idea what there doing let along how to make a coffee.
The wait was long for service and for food. When I arrived at the till the service was rude and slow.
Drinks arrived around 25 minutes after ordering, even though It was not busy, food arrived 15 minutes apart from each other. By the time my meal arrived by boyfriends meal was freezing cold.
I had to return mine as the food was still frozen in the middle. When it was returned I was offered no replacement, no refund or even an apology. I find this to be unacceptable, considering the prices of the food and drinks in here.
I can understand that new places have some teething issues at first but this is ridiculous.
It seems a lot of money and effort has gone into the overall decoration and atmosphere of the place but no staff training has been given and the management is lacking.
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